Great Ideas for Telling Your Story

Six quick ideas about telling your library’s story and about making your library/brand something people want to talk about. I heard a lot of these ideas and themes discussed Monday.




The time has come! You have two days left to register! Check out the link to registration at the top of this page or go here:

The hashtag will be: #learnleadinspire

Check out the twitter stream here now:

Twitter handles of those who are planning are here (THERE ARE OTHER AWESOME PLANNERS NOT LISTED!):

@nationnatalie – Natalie Nation

@MedLibMolly – Molly Montgomery

@kimcstephen – Kimberly Stephen

@gcaserotti – Gretchen Caserotti

@librarythinking – Amy Vecchione

If you’re attending add your twitter handle to this post!


Hyperlinked Library MOOC

This MOOC hosted by San Jose State University is chock full of inspiration to help move us into “new librarianship” more fully:

I mentioned earlier that Aaron Schmidt’s module was really helpful for my understanding of user experience, and you can see all the information he presented at this link and in the video below:

The Q & A

Makerspaces and Digital Media Learning – together

This is an awesome mashup and collision of movements! I’ve been thinking a lot about how makerspace and digital learning can come together. I think that content creation is the best way to teach digital skills, or any kind of skills, really, because you need project management to accomplish, learn how all the digital pieces work together, and so on.

Possibilities of Mobile: Museums and Libraries

I learned a lot from this webinar which is hosted by MetaLab at Harvard (the MetaLab website alone has about a million ideas) on the possibilities of mobile in libraries and museums. The panelists talk about how to extend the creation of information and knowledge and learning into the mobile sphere beyond our buildings. So watch it – or think about this question: how can we enable our users and patrons to create content electronically and interact with our collections everywhere? Not just to consume, but how to create? So many nuggets of inspiration here.

Journey Maps to Improve User Experience

I was reading in on Aaron Schmidt’s portion of the Hyperlinked Library MOOC about user experiences and learned about journey maps!

Journey maps and googling them sent me down a rabbit hole of ideas and information. What if we map out the steps our users have to go through to download an ebook? Watch a video? Check out a book? Get help? Then outline the pitfalls and what it feels like as a user, from a user perspective, to engage in any of these.

Here’s a nice article from Harvard Business Review that helps understand:

“A customer journey map is a very simple idea: a diagram that illustrates the steps your customer(s) go through in engaging with your company, whether it be a product, an online experience, retail experience, or a service, or any combination. The more touchpoints you have, the more complicated — but necessary — such a map becomes. Sometimes customer journey maps are “cradle to grave,” looking at the entire arc of engagement.”